Last Updated: September 8, 2025

Sophora ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, sophora.app (the "Site"), and our services (the "Service"). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name and email address, that you voluntarily give to us when you register for an account.

Financial Data

Financial information, such as data related to your payment method (e.g., credit card brand, last four digits), that our payment processor, Stripe, collects when you purchase a subscription or credits. We do not store or collect any credit card information on our servers.

Usage Data

Information that is automatically collected when you access the Site, such as your IP address, browser type, and operating system. We also log your analysis requests and credit usage to properly manage your account.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

• Create and manage your account.
• Process your payments and subscriptions.
• Email you regarding your account, orders, or important service updates.
• Monitor and analyze usage to improve our Service.
• Prevent fraudulent transactions and protect the security of our Site.

3. Disclosure of Your Information

We do not sell your personal information. We may share information we have collected about you in certain situations with third-party service providers who perform services for us or on our behalf. These services are essential for our operation and include:

• Payment Processing: All payments are processed by Stripe. We share your email and customer information with them to manage your subscriptions and payments. We encourage you to review their privacy policy.
• Data & AI Services: To provide our core service, your anonymized search queries (e.g., "barbershop in Toronto") are sent to third-party APIs, including Apify and Google AI. This data does not include your personal user information.
• Website Hosting: Our website and database are hosted by Hostinger. Their privacy policy governs the security of the underlying infrastructure.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. We store passwords in a hashed format, and all payment processing is handled by our PCI-compliant partner, Stripe. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

5. Your Rights Regarding Your Information

You have the right to review, change, or terminate your account at any time. You can do so by logging into your Account page or by contacting us using the contact information provided below.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Sophora
support@sophora.app